IT Support

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Rockford, IL
Job Type
Jun 12, 2018
Job ID
Our customer in Rockford, IL is in search of IT Support to assist with the set-up of devices in the following areas: network connection, software installation, license management, remote access, laptops, and desktops as well as test equipment to ensure compliance with company policies and procedures.

Responsibilities include:
  • Excellent communication skills with employees at all levels of organization
  • Provide status reports and handle sensitive issues appropriately
  • Interface with other areas for computer asset orders, software requests, computer configurations, security access requests
  • Responsible for submitting service requests, help desk tickets or workflow requests
  • Manage IT asset inventory and the set up and removal of IT equipment
  • Responsible for maintaining an inventory spreadsheet for each asset and its use and distribution
  • Responsible for reconciling assets as needed
  • Work with various functional teams to assist in developing auditing and compliance solutions for IT Tools, and systems
  • Knowledgeable in different functionalities and tools within SharePoint and create solutions for department needs
  • Provide IT support for Microsoft Tools (Outlook, PowerPoint, Excel, Word, etc.) and assist staff with IT related problems using applications
  • If necessary, the candidate will research and determine the resolution by working with other functional areas
  • Understanding of programming logic and database integration using different data sources is preferred
  • Individual should be able to identify areas for IT automation and solutions based on department needs
Skills required:
  • 2-5 years knowledge of IT environments/OS/networking/software installation/hardware set-up
  • Proficiency in: MS Office 2007 (Excel, Word, PowerPoint, Outlook, etc.)
  • Working knowledge of SharePoint
  • Ability to quickly learn internet based applications
  • Professional, autonomous, self-motivated and well organized
  • Ability to drive closure to commitments            
Please send compensation expectations/requirements and a MS Word or PDF version of your resume. No relocation/expense money provided. Candidates must be able to pass a background check, type 40 WPM, and must be able to work at a computer in a seated or stationary position for an hour at a time.
US citizens and those authorized to work in the US are encouraged to apply. However, we are unable to sponsor H1B or utilize 3rd party candidates at this time.
Data Based Development Systems is a continually growing and successful IT consulting firm in Glastonbury, CT that has been servicing Fortune 100 businesses for over 30 years.  Our clients offer an attractive work environment and the opportunity to work with state of the art technology. We offer competitive compensation and the opportunity to work with the latest technologies.